Koontz dan O’Donnell menyatakan pengawasan merupakan fungsi penilaian dan koreksi dari aktivitas anggota untuk menjamin agar terjadi penyesuaian antara pelaksanaan kerja dengan rencananya, serta mengadakan koreksi apabila terjadi kesalahan. Pengawasan menurut J. Mockler’s adalah suatu usaha sistemik untuk menetapkan standar kinerja dengan sasaran perencanaan, mendesain system umpan balik informasi,...
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