Comunication
skills are the abilities to send and recieve information, thoughts, feelings,
and atiitudes. The ten managerial roles assume that managers have at least basic
written, oral, and nonverbal communication skills. Because managers spend a
large portion of their time communicating, recruiters look for people who can
communicate effectively. A common complaint is that profesional program in
universities spend too much time developing student’s technical skills and not
enough time developing their communication skills. In fact the importance of
good commuication skills cannot be stressed enough. At a time when organization
increasingly expect employees to work with minimal supervision and to show more
initiative competent communication skills are becoming a must.
The need to productively emploey
workers of both sexes and varied cultural and ethnic backgrounds puts a further
premium on communication. Manging diversity, after all, isn’t just adapting to
the new realities of the U.S. labor force, it also means ensuring that all
workers contribute their best ideas and efforts in an intensely competitive
global arena. But it isn’t always easy to evaluate the qualifications and
performance of workers whose cultural background and languages are unfailiar to
you. The following insught lists some pitfalls to avoid in communicating with a
diverse group of people.
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