Performance Appraisal

Performance appraisal is the proces of defining expectation for employee performance, measuring, evaluating and recording employee relative to those expectation and providing feedback to the employee. A major purpose of performance appraisal is to influence, in a positive way, employee performance and development. In addition, the proces is used for a variety of other organizational purposes, such as determining merit pay increases, planning future performance goals, determining training and development needs, and assesing the promotional potentional of employees.

            Because performance is multidimensional, performance appraisal methods must consider various aspects of a job. The most widely used approaches focus on employee behavior (behavior-oriented) or performance result (result-oriented). Whitin the behavior-oriented category, two important assessment means are graphic rating scales and behaviorally anchored rating scale (BARS).